MOB-Admin (MyOnlineBill-Admin) is the Web-based Customer Support system used to by your staff to support your customers who are using MOB services. MOB-Admin enables your company's CSR staff to easily assist and troubleshoot customers as needed. Your CSR staff can search/review and update individual customer details and settings in regards to MyOnlineBill services.
Search by Customer Details
View/Add/Edit/Delete Customer Information
Send Email Blasts by Groups/Divisions
View Online Customer Activity
Add/Edit/Duplicate/Delete Mail Inserts
View Individual Customer Bill Presentment
Secure Real-time Interface
Main Menu Search Screen: Customer Support can search by Customer details or generate additional quick searches. Click Here for larger view.
Customer Detail Screen: Customer Support can view customer details and assist customers with questions/concerns. Click Here for larger view.