eBilling & Payments Made Easy
MyOnlineBill provides premier integrated eBilling and payment solutions to meet the simple or complex needs of your organization for accounts receivables.
Three ways MyOnlineBill can help:
A consolidated AR payment strategy
will help improve your organization’s efficiency and
can free up valuable human resources.
What our clients are saying
- "The results from just our third month of offering MyOnlineBill.com IVR touch tone payments are impressive. Almost 12% of our current total electronic payment volume received was originated via our newly implemented IVR technology. We have determined that 74% of the IVR payments were made during normal business hours (freeing valuable customer service representative time), 17% were made during the work week but after normal business hours (would have been missed), and 9% were made during weekend hours (also would have been missed). Perhaps the most impressive aspect of our analysis was the first time call success rate at 97.25%, with an average of 3.2 minutes per call – clearly an intuitive, user friendly solution. In comparing the same month from the previous year, we determined that there was a 14% reduction in call traffic using our newly installed IVR technology."Trevor S.Servicing 400,000+ Customers
- "Since March 2009, we have been accepting online payments via MyOnlineBill. The success of the online payments has by far surpassed our initial expectations. Approximately, 15% of our payments are made via the online payment service and approximately 20% of our customers have utilized the system. Some of the key benefits of the system is it gives our insured’s multiple options to pay their insurance, has increased our policy retention, and has cut down on late payments by offering the auto-pay feature. From an internal perspective, the system is user friendly and well documented with all customer details and transaction history. The partnership with MyOnlineBill has been a positive one for us."Tom C.Servicing 30,000 Customers
- "As one of the first clients in 2005 to start using MyOnlineBill for accepting payments online for credit cards/electronic checks and offering monthly automatic payments it has been a very successful endeavor. For our customers it is very user friendly, easy to navigate with up to date email notifications. For our employees the training documentation is detailed and easy to understand. The retained information on each customer along with the ease to navigate the system allows for immediate assistance on the phone or by email to field any customer questions. The transaction reporting, both historical and current, is very adaptable and comprehensive. As a company focused on providing the very best customer service along with making it easy for the customer to do business; it has been an innovative partnership."Cindy H.Servicing 300,000+ Customers
PCI Level 1 Compliant
We take a majority of the complicated burden associated with security and
compliance off your organization’s shoulders and put it on ours.