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eBilling & Payment Solutions

 

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eBilling & Payments Made Easy

MyOnlineBill provides premier integrated eBilling and payment solutions to meet the simple or complex needs of your organization for accounts receivables.

Three ways MyOnlineBill can help:

1

Easy to Use

Intuitive for the customer and easy to learn for your staff, while at the same time providing a robust feature rich solution.

2

Flexible Payment Options

Pay from any device (desktop, tablet, or smartphone) via Auto-Pay, scheduled one-time pay, quick pay, pay by text, or IVR pay by phone.

3

Experienced

We can take your organization’s complex AR payment needs and simplify it. We have the skillset to make complicated processes less complicated.

A consolidated AR payment strategy
will help improve your organization’s efficiency and
can free up valuable human resources.

.

Leading Support

Experienced to handle your complex solutions, but focused enough to be very responsive to your customer and organization’s needs.

Cloud-based

Fully hosted and cloud-based so your customers and organization can access from anywhere at anytime (24 x 7 x 365).

Web Responsive

Thoughtfully designed for the user to access from any device including your computer, tablet, or smartphone.

Integrated Technology

Whether using real-time APIs, SSO, batch file transfers, or multiple integration types, we’ve got your current or legacy technology needs covered .

Trusted

All the security, reliability, and compliance you not only expect, but can fully trust. Annual audits provide you with peace of mind that your data is safe.

B2B / B2C

Offering both consumer-facing and business-facing portals for fully integrated management. Non-integrated options are also available, whatever works best for you.

What our clients are saying

  • "The results from just our third month of offering MyOnlineBill.com IVR touch tone payments are impressive. Almost 12% of our current total electronic payment volume received was originated via our newly implemented IVR technology. We have determined that 74% of the IVR payments were made during normal business hours (freeing valuable customer service representative time), 17% were made during the work week but after normal business hours (would have been missed), and 9% were made during weekend hours (also would have been missed). Perhaps the most impressive aspect of our analysis was the first time call success rate at 97.25%, with an average of 3.2 minutes per call – clearly an intuitive, user friendly solution. In comparing the same month from the previous year, we determined that there was a 14% reduction in call traffic using our newly installed IVR technology."
    Trevor S.Servicing 400,000+ Customers
  • "Since March 2009, we have been accepting online payments via MyOnlineBill. The success of the online payments has by far surpassed our initial expectations. Approximately, 15% of our payments are made via the online payment service and approximately 20% of our customers have utilized the system. Some of the key benefits of the system is it gives our insured’s multiple options to pay their insurance, has increased our policy retention, and has cut down on late payments by offering the auto-pay feature. From an internal perspective, the system is user friendly and well documented with all customer details and transaction history. The partnership with MyOnlineBill has been a positive one for us."
    Tom C.Servicing 30,000 Customers
  • "As one of the first clients in 2005 to start using MyOnlineBill for accepting payments online for credit cards/electronic checks and offering monthly automatic payments it has been a very successful endeavor. For our customers it is very user friendly, easy to navigate with up to date email notifications. For our employees the training documentation is detailed and easy to understand. The retained information on each customer along with the ease to navigate the system allows for immediate assistance on the phone or by email to field any customer questions. The transaction reporting, both historical and current, is very adaptable and comprehensive. As a company focused on providing the very best customer service along with making it easy for the customer to do business; it has been an innovative partnership."
    Cindy H.Servicing 300,000+ Customers

PCI Level 1 Compliant
We take a majority of the complicated burden associated with security and
compliance off your organization’s shoulders and put it on ours.