Farmers of Salem

“Since March 2009, we have been accepting online payments via MyOnlineBill. The success of the online payments has by far surpassed our initial expectations. Approximately, 15% of our payments are made via the online payment service and approximately 20% of our customers have utilized the system. Some of the key benefits of the system is it gives our insured’s multiple options to pay their insurance, has increased our policy retention, and has cut down on late payments by offering the auto-pay feature. From an internal perspective, the system is user friendly and well documented with all customer details and transaction history. The partnership with MyOnlineBill has been a positive one for us.”